The Importance of Overcoming Projection and Confirmation Biases in a Classroom Verbal Investigation Learning Experience: The Case of the Missing Watches

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Abstract

This paper is a problem-based learning case that provides a framework for investigative skills, using the setting of a fictitious warehouse and a theft that could only have been conducted by one or more of a small set of employees. The setting includes a discussion of breakdown of physical controls over inventory. The case is intended to provide a framework for developing interviewing skills when documentation is not informative or conclusive. Actors are used to help emphasize the need to overcome projection and confirmation bias in interviewing.

Author

• Richard W Schrader, Bellarmine University