Human Performance Analysis: Application of General Systems Theory

• In Event: D&D Showcase (2 hours)

Short Description

The Americans with Disabilities Act (ADA) requires that public institutions provide and ensure an equal opportunity learning environment for all students. An audit of online courses at a mid-sized accredited university demonstrated that a large majority are not compliant with ADA regulations. A front-end analysis was conducted to determine the causes of the problem. A Systems Approach was adopted to analyze the problem within the context of the operating system in order to identify the causes of the problem and determine the best solution. A proposal was developed for the design, development, implementation and evaluation of the system-wide learning solution.

Author

• Elizabeth Igoe, University of North Carolina Wilmington