Ensuring Quality: The Roles of Online Program Leaders

• In Event: Online program leaders

Short Description

Online program leaders (directors, coordinators) play a crucial role in the success of online programs in higher education institutions. However, little is known about their roles and responsibilities, and how they ensure quality in their programs. This presentation reports and discusses a qualitative study about the various roles assumed by 13 online program leaders in program development, implementation, and quality assurance of their online programs.

Authors

• Presenter: Swapna Kumar, University of Florida

• Presenter: Timothy Miller, University of Florida

• Contributor: Neuza Sofia Pedro, University of Lisbon