Empathy Methods and Personas for Learning Experience Designers

• In Event: D&D- Learning Experience Design (h)

Short Description

Interest in learning experience design (LXD) is increasing in the field of learning and instructional design and technology (LIDT). LXD provides methods and processes for advancing learning designs in a learner-centered manner. In the current session, we will present and discuss empathy methods and learner personas. First, we present details about each method. Next, we elaborate on how they are performed. Following this, we demonstrate a three-stage process in which empathy interviews are distilled into learner personas by way of empathy mapping. Examples from real-world LXD projects will be provided.

Authors

• Presenter: Matthew Schmidt, University of Florida

• Presenter: Jie (Jennifer) Lu, University of Florida

• Presenter: Li Cheng, University of Florida

• Presenter: Minyoung Lee, University of Florida