Roundtable(v): STC-ADKAR Change Model: A Systemic Thinking Approach for Effective Training Design

• In Event: Gallery Walk Showcase
  In Showcase Session: Gallery 04 - Distance Learning Across Contexts

Short Description

We explored the five building blocks of the ADKAR model of change and its implication on designing e-learning content to engage learners, and ultimately improve learning outcomes. After introducing the concept of change management, and discussing the evolution of various change models, we describe the most widely used model of change - ADKAR. Finally, we present a case study of a pharmaceutical company that applied the ADKAR model to influence deployment and adoption of organizational level technological tools to improve performance.

Authors

• Presenter: Zahira Merchant, San Francisco State University

• Presenter: Arpita Pal, San Francisco State University