Using Conversational AI with deep learning to support MOOC learners

• In Event: DELT- Adult Learning Environments and Pedagogical Agents (v)

Short Description

This research aims to examine the extent to which the deep-learning-based conversational AI (ConvAI) models can offer responses similar to human-generated responses to the learners in MOOC forums. We examined the ConvAI models both quantitatively and qualitatively and then conducted a user survey to collect students’ opinions on the auto-generated responses. The results showed that ConvAI could provide supportive and contextual replies to a similar extent compared to humans.

Authors

• Presenter: Chenglu Li, University of Florida

• Contributor: Wanli Xing, University of Florida