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A Systematic Review on Online Learner Satisfaction in Higher Education
Wed, Oct 26, 8:40 to 8:55am PDT (8:40 to 8:55am PDT), Conf Center, Celebrity 2Short Description
Satisfaction is a critical aspect of student success in online education. Presenters will report findings of a systematic review pertaining to online learner satisfaction in higher education. Ninety-eight scholarly articles that included original research between 2010 and 2018 and focused on online student satisfaction were analyzed in this review. Learner characteristics was the most examined theme, followed by engagement and course delivery. Program quality, assessment, and learner support were the least studied themes.
Authors
Presenter: Florence Martin, North Carolina State University
Presenter: Doris U Bolliger, Walden University