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Clippy and Beyond: The Study of In-App Learning Usage for Software Education

Tue, Oct 25, 9:50 to 10:05am PDT (9:50 to 10:05am PDT), Conf Center, Sunset 5

Short Description

In-App Learning (IAL) goes by many names and comes in many formats. The author defines IAL as any method in which a learner can gain information from within a software application as opposed to an external point of origin. This session will discuss terminology used to describe IAL, explore examples (such as learning hubs, on-page and context-based assistance, etc.), connect theoretical underpinnings to IAL concepts, and discuss implications for practice in the organizational training context.

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