A Scoping Review for Exploring Side Effects of Implementing Chatbots in EFL Classrooms

• In Event: CLT- AI Ethics and Guidelines

Short Description

This scoping review investigates the side effects of using chatbots in the EFL context. While using chatbots is known to be beneficial in most cases, little is known about its drawbacks. Our review will guide future researchers in terms of the optimal language learning experience. Based on the five foundations of a technology-enhanced learning environment, we found several factors that adversely influence learners’ performance. For discussion, we provide four strategies to complement the learning experience with chatbots.

Authors

• Contributor: Chaewon Kim, Florida State University

• Contributor: Shiyao Wei, Florida State University