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Two parallel studies examined the use of social media in K-12 learning contexts. Focus groups of elementary and secondary students and teachers were conducted and coherences in the ways participants use social media resources to support teaching and learning were sought. A case study of a school district’s development of social media policy with the support of a post-secondary specialist in social media was also studied. Complexity thinking was used as a transdisciplinary perspective that calls the researcher to pay attention to interactions across several levels of complexity – the learner, the classroom, the culture – i.e. policy and practice. The results will inform pedagogical, curricular and policy related decisions by stakeholders in K-12 education with regard to social media.