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A promising emerging capability of computer-based learning environments is the use of virtual assistants to provide both affective and cognitive support for learning science. Of interest in this study were visual characteristics of the assistant that engender positive affect in students. A total of 24 students participated in focus groups to provide feedback on illustrations of avatars representing the virtual assistant. Non-human avatars were preferred overall, in part because students tended to have stronger positive and negative responses to human avatars based on alignment with their own race and gender. Also of importance was the perceived affective state of the avatar and whether they were considered an outsider from school settings.
Eric N. Wiebe, North Carolina State University
Jennifer London, North Carolina State University
John Curtin Bedward, Buena Vista University
Marc Russo, North Carolina State University
Bradford Mott, North Carolina State University
Robert Taylor, North Carolina State University
James Lester, North Carolina State University