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The utility of achievement goal theories in motivation and online help-seeking was examined using path analyses. Survey responses from 207 college students taking online courses show that the new 3 × 2 model (Elliot, Murayama, & Pekrun, 2011) was a better fit than the 2 × 2 model (Elliot & McGregor, 2001). Mastery- and self-approach goals both positively predicted online help-seeking through intrinsic motivation. Performance-approach and -avoidance goals both positively predicted help-seeking through extrinsic motivation, although only other-avoidance goals were significant in the path model. Our findings suggest the potential benefits of extrinsic motivation in online help-seeking versus its established detrimental effects in traditional face-to-face settings. Theoretical and pedagogical implications for online instructions are discussed.