How Do Adults Acquire Digital Literacy Skills? Exploring Tutor-Facilitated Learning and Teaching Within Community-Based Organizations

• In Event: The Role of Learning Environments in Supporting Underserved and Understudied Populations

Abstract

This study examines the learning and teaching strategies for working with economically vulnerable, under-served, and high-need adult populations to facilitate their digital literacy acquisition. These diverse populations have been left behind in the digital revolution, creating additional social, economic, and educational disadvantages. This research aims to identify unique and important insights about the learning processes of these under-served populations who come to public access computer labs in libraries and community organizations for tutor-facilitated support.

Authors

• Jill M. Castek, Portland State University

• Stephen M. Reder, Portland State University

• Elizabeth Withers, Portland State Univeristy

• Andrew Pizzolato, Portland State University

• Kim Pendell, Portland State Univeristy