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Say What You Do, Do What You Say: Closing Gaps Between College Students' Expectations and Realities

Fri, April 17, 8:15 to 9:45am, Sheraton, Floor: Fourth Level, Chicago VI&VII

Abstract

This study examined challenges in navigating the gap between students’ expectations for and the realities of college. Using an organizational socialization framework, qualitative survey comments were analyzed and institutional recruiting documents were reviewed. Survey data revealed that students felt a lack of institutional investment directly connected to the failure of the institution to live up to their expectations. Document analysis revealed that institutional portrayals of campus life did not match students’ campus experiences. Implications for policy, research, and practice that serve to bridge the expectation-reality gap are discussed.

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