Score Report Development as a Collaborative Process Between Measurement, Communications, and Subject Matter Experts

• In Event: 72.031 - Assessment of Learners in Educational Programs for the Professions

Abstract

On credentialing exams, examinees are eager to know pass/fail decisions, exam scores, relative peer performance, and what they can do to address deficiencies in their knowledge and ability. In presenting this information to examinees, it is important for the organization to consider the appropriateness of the content presented in its score reports and the effectiveness with which it communicates this content. The purpose of this study was to develop, through an iterative process of stakeholder feedback and subsequent revisions, a score report that provides desired score information in a clear and understandable way. The result of this approach was a new score report format that stakeholders found to contain valuable and easily understood summative and diagnostic information.

Authors

• Robert J. Cook, American Board of Internal Medicine

• Bradley G. Brossman, American Board of Internal Medicine