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This case study describes characteristics of large-scale change in one mid-sized school district. In combination with two sets of publicly available quantitative data, interviews with 24 school and district leaders identified four impactful characteristics of large-scale change: a collaboratively built and universally administered strategic plan, a focus on building individual capacity through a professional learning model, the establishment of collaborative structures to co-create the future, and the fostering of high organizational trust. To a lesser degree, accountability and communication were also seen as important. At a time when there is a growing consensus of the need to transform public education, these findings provide guidance of what to do and what to avoid when embarking upon second order change.
Greg Bass, Government of Alberta
Dianne Gereluk, University of Calgary
Sharon Friesen, University of Calgary
Jim Brandon, University of Calgary