The Business of Informal Learning: A Survey of Instructional Design and Performance Improvement Practitioners

• In Event: Poster Session 4
  In Poster Session: Instructional Technology SIG Poster Session

Abstract

Although most workplace learning occurs informally, the focus within organizations is often on formal interventions, such as training. Additionally, instructional design and performance improvement (ID/PI) practitioners support professionals’ learning and performance needs. Given that the majority of learning among employees is more informal than formal, and also that ID/PI professionals support those employees, an interesting connection between ID/PI and informal workplace learning appears.
This intersection of ID/PI and informal learning has not been widely addressed by researchers, who concentrate on ID/PI practitioners’ informal learning. Instead, this presentation will report on a research study that examined how ID/PI practitioners utilize informal learning strategies to support clients. Results may have implications for researchers of informal workplace learning and managers of ID/PI teams.

Authors

• Alison Lindsey Moore, Florida State University

• James D. Klein, Florida State University