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This paper highlights the use of the Linguistic Inquiry and Word Count software (LIWC) in a mixed-methods study. With increased use of technology in research, it is important to understand unintended, unanticipated, and unobvious consequences to the data. The researchers implemented a Latin square design to control for gender, state, and venue variance for eighteen focus groups in three states. Content analysis, linguistic analysis, and equivalence testing for non-inferiority were conducted to determine if telephone and Internet focus groups were ‘at least as good as’ traditional face-to-face focus groups for: participant interactions, disclosure of sensitive information, depth of conversation, and adherence to the topic. Results showed significant differences between venues in depth of conversation and disclosure of sensitive information.