Effects of Intelligent Feedback on Online Learners' Engagement

• In Event: Poster Session 13
  In Poster Session: Assessment, Feedback, and Learning Technologies Poster Session

Abstract

The study investigated how encouragement and warning intelligent feedback influenced learners’ engagement (behavioural, emotional, and cognitive). Participants included 194 graduate students in Taiwan who were randomly assigned into four groups. The intelligent feedback was established on the basis of learning analytics from a database of prior learners’ online learning of off- or on-task behaviours. The system detected students’ sequential behavioural patterns and provided instant intelligent feedback. The results showed that encouragement plus warning feedback caused higher emotional and cognitive engagement. The study suggests that when designing intelligent learning environments, encouragement and warning intelligent feedback should be used jointly to enhance the appeal of the learning journey and to boost emotional engagement, thereby increasing students’ willingness to learn.

Authors

• Jerry Chih-Yuan Sun, National Chiao Tung University

• Shih-Jou Yu, National Chiao Tung University

• Chih-Hsuan Chao, National Chiao Tung University

• Yu-Ling Hsueh, National Chung Cheng University