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Poster #3 - I've Got This: The Influence of Usability Ratings of a Queer History App on Emotions

Tue, April 9, 2:15 to 3:45pm, Metro Toronto Convention Centre, Floor: 300 Level, Hall C

Abstract

While the field of mobile apps is rapidly evolving, research examining emotions during interactions with this technology is limited. Research on mobile app usability represents a promising direction for examining technology-directed emotions because challenges with using technology can cause disengagement. This paper contributes to addressing these gaps by examining 57 undergraduate students' usability ratings, self-reported technology-related emotions, topic-related emotions, and post-app interaction knowledge scores following an interaction with the Queer History (QH) app. Results revealed high mean levels of usability across all factors. Results also revealed that learners’ usability ratings significantly predicted technology-related emotions. Findings also highlighted the importance of technology-related emotions as significant predictors of history-related emotions. Implications for the design and evaluation of mobile apps are discussed.

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