Evaluating Implementer Perceptions of an Assessment to Feedback System Through Thematic Analysis

• In Event: 18.025 - Innovations in Educational Evaluation Methods

Abstract

In addition to considering the overall effectiveness of an applied academic intervention, it is also essential to consider implementer perceptions of usability, feasibility, and importance of the intervention to identify potential barriers and increase acceptance and sustainability. This paper describes the results of a qualitative study examining college Academic Support Personnel (ASP) perceptions of an online assessment to feedback system. Fifteen ASPs at a large online university were individually interviewed to evaluate their perceptions of the usability, feasibility, and importance of the intervention. Thematic analysis showed that ASPs held both negative and positive perceptions. Overall, the ASPs perceived the intervention to be usable and important but expressed concerns about barriers to implementation including lack of time, resources, and training.

Authors

• Jacqueline Slemp, The State University of New Jersey

• Timothy J. Cleary, Rutgers University

• Erica R. Pawlo, Rutgers University

• Devora Panish, Rutgers University

• Nikki E Sharoupim, The State University of New Jersey

• Thomas Gambino, Rutgers University