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In this follow up study, 793 members of the American School Counselor Association (ASCA) were surveyed regarding their use of technology in day-to-day counseling activities in order to identify trends over time. The researchers also investigated counselors’ beliefs and practices around technology, as well as the effects of factors such as counselor background, working environment, and experience. Findings reveal that school counselor use of technology for student planning purposes has increased over time, while its use in responsive services has not changed significantly. Counselors now answer email and respond to non-urgent messages outside of work hours less frequently. The authors discuss implications for the future role of technology in school counseling.
Tracy Michele Steele, Stanford University
Greg Nuckols, Stanford University
Carolyn B. Stone, University of North Florida