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Media-Enhanced Group Inquiry and Interaction in Museums Using Ask Dr. Discovery

Sat, April 18, 4:05 to 5:35pm, Virtual Room

Abstract

The Ask Dr. Discovery study addresses the need for ongoing, large-scale museum evaluation while investigating visitor engagement with museum content. To realize these aims, we developed an inquiry-based mobile app with two parts: 1) a front-end virtual scientist called Dr. Discovery (Dr. D) used by museum visitors as an unobtrusive data-gatherer and 2) a back-end analytics portal mined by museum staff, evaluators, and researchers. In this paper, we describe a study exploring visitor group interactions while using two modes of the Dr. D app. We found that groups using a gamified version (Game Mode) of Dr. D app were significantly more likely to report engagement in group discussion during question-asking than groups using a non-game version (Ask Mode).

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