Undocumented Student Services at a Community College Campus: Administrator Sense-Making

• In Event: AERA Poster Session 1
  In Poster Session: Division J Poster Session: Organization, Management, and Leadership

Abstract

The purpose of this paper is to share the results of interviews with ten key administrators at Hispanic Serving Community College in California. The paper is part of a mixed methods evaluation of services provided to students who are categorized as “undocumented” and/or “DACAmented.” Interview results are bolstered by student surveys and participant observations throughout an academic term and relies on sensemaking as a framework for understanding administrator perceptions and actions.

Authors

• Rebecca Cepeda, The Ohio State University

• Kristan Venegas, University of La Verne

• Celina Navarro, University of Southern California