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Cultivating a sense of community and learner agency is especially important in online learning environments, where learners are often remote. One approach to supporting learner agency in a MOOC is to distribute leadership to community members by having participants play the role of facilitators. We invited active participants to become participant-facilitators, asking them to develop their own approaches to personally supporting the community. Featuring three cases of participants who volunteered as facilitators, this paper explores (1) how facilitators approached the role; (2) challenges of facilitators; and (3) implications for fostering community development. We found that the course enabled them to develop their own facilitation approaches and a sense of ownership over their work. Future implications for community development are discussed.
Yumiko Murai, Simon Fraser University
Lily Gabaree, Massachusetts Institute of Technology
Carmelo Presicce, Massachusetts Institute of Technology
Carolina Rodeghiero, Lemann Foundation
Yusuf Ahmad, Massachusetts Institute of Technology