The Investigation of Organizational Citizenship Behavior in Schools: A Literature Review

• In Event: Managing Human and Organizational Capital

Abstract

Organisational Citizenship Behaviours (OCB) have been widely researched, but their study in schools is a more recent phenomenon. We explore research into OCB in schools concerning publication trends over time, the actors studied, and the potentially relevant variables to display OCB. A review of literature referenced in the nine databases of the Web of Science was conducted. 262 articles were reviewed. Among the main findings, from a longitudinal perspective, interest in studying OCB in schools increased dramatically from 2010 to 2019. Also, most studies focus on schoolteachers. The predictors of OCB usually involved individual variables while the expected outcomes of OCB tended to encompass three levels of influence (students, staff and schools). Implications for school improvement are discussed.

Authors

• Francisca Alvarez-Figueroa, The University of Manchester

• Chris Rees, University of Manchester