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This research investigates the impact of school culture on the perceptions of the parents,and the leadership practices that created this culture.The research setting is a nonprofit school in a rural community that was established for a socially marginalized group of people. The participants in this study were leaders, teachers, and parents in a district near Giza in Egypt. This qualitative case study adopts the servant leader model integrated with the Competing Values Framework (CVF) as a theoretical framework. Triangulation is used through conducting interviews, focus groups, participant observations, and examining artifacts. The final results indicate a change occurring to the parental perceptions about education, and the reason behind this change was an empathetic leader.