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This study increased understanding of undergraduate and graduate students’ academic, social and emotional experiences with virtual instruction at a Midwestern metropolitan university during the early months of COVID-19 shelter-in-place orders. Quantitative and qualitative survey data (pilot N=20; actual N=@2000) were analyzed through a reality pedagogy framework. Students perceived instructors to be somewhat effective in handling the shift to an online course format; cognizant of problems students encountered, especially technological; and often flexible with deadlines. However, students reported faculty to seem less likely to understand familial and work demands than illness; unsympathetic to students’ anxieties; and, in the case of minority and first generation participants, not apt to acknowledge racial inequities.