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As the number of Hispanic Serving Institutions (HSIs) continues to grow, they have gained national attention due to their crucial role in the academic success of Latina/o/x students. While scholarship has considered Latina/o/x student retention at HSIs, it typically focuses on individual characteristics, with minimal attention placed on how organizational structures academically support students through their degree attainment. This mixed-methods study will broaden our current understanding of Latina/o/x student retention by documenting how the organizational structures and campus-based efforts at HSIs “serve” Latina/o/x students during instances of academic probation, dismissal, and reinstatement through their persistence to graduation.