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Unlike most educational crises, the COVID-19 pandemic is a crisis K-12 leaders couldn’t have prepared for. But research is only starting to examine how leaders’ responses and organisational context have played a role. This mixed-methods study accordingly examines how leaders have mitigated challenges presented by COVID-19 pandemic, and what factors are most salient. Investigating two districts over two years in, we conducted extensive interviews with educational leaders (n = 41) and teachers (n = 18) and gathered responses to the Comprehensive Assessment of Leaders for Learning (CALL) survey (N = 111). We find those education organisations possessing a culture focused on instructional inquiry, more distributed leadership networks, and greater material resources were better positioned to respond to the unexpected crisis.