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Learning Opportunities Within the Crowdworkers' Workplace: A Systematic Review

Sun, April 16, 9:50 to 11:20am CDT (9:50 to 11:20am CDT), Radisson Blu Aqua Hotel, Chicago, Floor: 2nd Floor, Bering

Abstract

This systematic review of 56 scientific papers from multiple disciplines could identify learning opportunities within the crowdworkers’ workplace, ranging from work management, over brand-building, and technology-use to the engagement with the community interface, considering multiple constituents of the crowdworkers’ workplace such as locations and their infrastructure, as well as working hours and societal expectations. The degree to which those learning opportunities occur is shaped by the crowdwork platform, the community interface, digital devices as well as the individual sociocultural-space-time and the challenges they encounter. To grasp the reality of crowdwork, the CPSS meta-model by Yilma et al. (2021), the concept of agentic actions by Goller (2017), and the workplace curriculum model by Billett (2020) are used.

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