What Do We Really Know About Workplace Learning? An Experience Sampling Study on Common Conceptions

• In Event: Workplace Learning: Emerging Topics and Noncognitive Facets

Abstract

Parts of workplace learning remain unconscious which makes them difficult to measure with retrospective methods. We conducted an experience sampling study to test three common theoretical conceptions of workplace learning. We investigated whether the perceived sources of required knowledge in everyday work tasks follow the 70-20-10 model (H1), whether perceived demand, control, and support (H2), and self-efficacy and job crafting (H3) predict perceived learning. Forty-seven insurance agents completed a questionnaire and recorded 405 work situations via a Smartphone app. None of the hypotheses could be confirmed. The distribution of knowledge sources appears much more blurred. Multilevel analysis revealed job demands as the only significant predictor of learning and neither self-efficacy nor job crafting explained further variance in perceived learning.

Authors

• Andreas Rausch, University of Mannheim
  Presenting Author

• Juergen Seifried, University of Mannheim
  Presenting Author