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Understanding Leadership and Experiences Among Disability Service Office Directors: A Phenomenological Study

Fri, April 14, 8:00 to 9:30am CDT (8:00 to 9:30am CDT), Sheraton Grand Chicago Riverwalk, Floor: Level 4, Sheraton Ballroom IV and V

Abstract

This qualitative phenomenological study of disability service office (DSO) directors discusses
how the lived experiences of these leaders indicate important and overlooked universality, but
also nuanced leadership identity on postsecondary campuses. Findings reveal interaction with
institutional administration and associated constraints as juxtaposed with student advocacy and
intrinsic motivation as key elements of the DSO director experience.

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