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Examining First-Generation College Students' Help-Seeking Behaviors and Perceptions in the Context of a Pandemic

Sat, April 15, 2:50 to 4:20pm CDT (2:50 to 4:20pm CDT), Sheraton Grand Chicago Riverwalk, Floor: Level 4, Sheraton Ballroom IV and V

Abstract

First-generation college students’ help-seeking behaviors and conceptions were explored in the context of the pandemic through a semester-long investigation (three time points). Focus group findings from the first time point are presented in three themes. First, students voiced the influence of their identities on the development of their help-seeking behaviors. Second, students reflected on how the pandemic disrupted their course modalities, leading to changes in help-seeking processes and conceptions. Third, first-generation students noted how they developed capital in college and moved to disseminate it to their siblings, peers, and future generations of students. First-generation college students engage in active strategies to support their learning and strengthen their communities.

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