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Using Coefficient Alpha in Large-Scale Surveys With Likert Scales and Non-Normal Distributions (Poster 28)

Thu, April 13, 11:40am to 1:10pm CDT (11:40am to 1:10pm CDT), Hyatt Regency Chicago, Floor: East Tower - Exhibit Level, Riverside West Exhibition Hall

Abstract

We compared alpha and recently proposed potential competitors (ordinal alpha, omega total, omega RT, omega h, GLB, and coefficient H) when they were used with non-normal continuous and discrete data. Results showed that for continuous data, estimation bias was large only when non-normality was severe, and non-normality was a problem with weak items. For Likert scales, other than omega h, most indices were acceptable with non-normal data, and four or more scale points were better. For exponentially distributed data, omega RT was quite robust for all distributions, and bias was generally larger for the binomial-beta distribution. An examination with large-scale surveys suggested that non-normality was not a critical issue as most of the actual items were at worst moderately non-normal.

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