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Tutoring Start-Up as Educational Emergency Response: Process, Learning, and Relationships in a Canadian University-Community Collaboration

Sat, April 15, 8:00 to 9:30am CDT (8:00 to 9:30am CDT), Chicago Marriott Downtown Magnificent Mile, Floor: 7th Floor, Grand Ballroom Salon III

Abstract

This paper presents an action-research study based on a university—school board virtual tutoring program developed to support students during the pandemic. This action-science study used academic performance and survey data, tutor reflections and self-reflection to investigate the impact of our tutoring program on students’ and tutors’ learning and relationships. Successes included the creation of a new partnership and program, strong positive reports on caring relationships and motivation, and staff buy-in. Academic gains were limited. Program design (weekly, afterschool sessions) and technical/legal limitations (cameras off, often, mics off too) may have attenuated academic impact. Not all tutoring is created equal and new public investments in tutoring, to bear fruit, will need to be guided by evidence, equity and continuous learning.

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