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In this presentation, we provide evidence that open access to quality educational resources may not reduce inequalities. We found that the vast majority of students do not take-up opt-in tutoring, even when it can promote learning. Providing opt-in resources may even result in greater disparities because struggling students are the least motivated to proactively access and benefit from the additional support. Through a randomized controlled trial (N = 4,763) We show that strategic communications to students and their families can increase the likelihood that students take-up the resource by almost 50%—and more for struggling students—but the most effective treatment arm still only resulted in a quarter of students ever logging on to receive help from a tutor.