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Relationships Between Help-Seeking Determinants and Help-Seeking Behaviors Online

Fri, May 5, 2:30 to 4:00pm CDT (2:30 to 4:00pm CDT), SIG Virtual Rooms, Studying and Self-Regulated Learning SIG Virtual Paper Room

Abstract

The aim of this study was to examine the relationship between classroom help-seeking determinants (e.g., achievement goals) and help-seeking behaviors online (e.g, hint use percentage). Participants (N = 408) responded to a survey and solved math problems on the website ASSISTments. Help-seeking behaviors and math prior knowledge scores were extracted from log file data shared by ASSISTments. Five hierarchical regression analyses were conducted. Results suggested that math prior knowledge was a positive predictor of help-seeking latency and a negative predictor of seeking help after making an error. Prior knowledge was a negative predictor whereas self-esteem was a positive predictor of hint use percentage. Finally, an interaction effect of self-efficacy on prior knowledge and feedback level frequency was found.

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