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In Canada, statistics indicate that one in five students suffer from mental health issues (Canada, 2021). Research has shown that prevention and early intervention strategies targeting students at-risk for mental health challenges are beneficial, cost-effective, and reduce the need for more costly, intensive interventions (Ontario Ministry of Education, 2013). The Peel DSB launched an interprofessional, mental health, and behaviour program called Intensive Support (IS). This study examined staffs’ perceptions and experiences while engaging with IS, and more specifically, what supports for learning staff identified and valued as contributing most to increasing their capacity for change. Findings of this study revealed that specific learning conditions are essential to build capacity in schools and recommendations to enhance the IS program were suggested.