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Conceptualizing Quality of Intergroup Dialogue in Computer-Supported Collaborative Learning: Analysis of Social and Emotional Talk

Sun, April 16, 4:40 to 6:10pm CDT (4:40 to 6:10pm CDT), Chicago Marriott Downtown Magnificent Mile, Floor: 6th Floor, Northwestern/Ohio State

Abstract

Developing shared meaning-making skills across differences is a critical educational goal. This study built on a series of studies aiming to address this goal and explored social and emotional talk behaviors of diverse teams’ discussions around politically charged topics in a CSCL context. We conceptualized social and emotional talk as the extent to which team members engage in self-disclosure and risk-taking and socially and emotionally support each other. We then collected and analyzed the discussions of 13 diverse teams over four-time points. Our analysis suggested that teams engaged in three categories of social and emotional talk behaviors: personal engagement, social connectedness, and constructive engagement. We further identified the associated behaviors to inform our subsequent conceptualization of intergroup dialogue in CSCL.

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