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In this paper, we will describe findings from a qualitative study that sought to understand how parents and caregivers living in low-income communities are thinking about and supporting learning at home with media. The study also explores how parents’ practices and needs related to helping their children learn have changed because of the COVID-19 pandemic. Effective programs to support family engagement in learning must build on families knowledge, practices, and resources and align to their values, motivations, beliefs and needs. For this reason, the study explores parent values and attitudes as well as their reported learning practices and experiences.