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For students to successfully navigate new computer supported collaborative learning environments tutorials often play a critical role. Through design-based research methods, we investigated the principles of effective tutorial design for human-human-computer interactions between a teachable robot and student dyads. We describe three iterations of a tutorial composed of instructions, a video, and practice. We detail the iterative changes and justifications for our decisions, arriving at three general principles that guided our development: instructions need to be said by the robot, a video should include context-specific modeling, and practice should be scaffolded rather than scripted. We believe these principles, despite being derived from a specific context, can be applied elsewhere when interacting with other intelligent agents.
Nikki G. Lobczowski, McGill University
Maria Xu, University of Pittsburgh
Yuya Asano, University of Pittsburgh
Teresa Davison, University of Pittsburgh
Tristan Maidment, University of Pittsburgh
Diane Litman, University of Pittsburgh
Erin A. Walker, University of Pittsburgh
Timothy James Nokes-Malach, University of Pittsburgh