A Systematic Review of Conceptual Frameworks on Moderators in Online Discussions

• In Event: Online Discussion and Interaction

Abstract

This systematic review examined research on moderators in asynchronous online discussions through a review of 52 sources published over four decades. We analyzed included conceptual frameworks, and descriptions of the moderator role with implications for practice contained in available empirical research. Based on available frameworks, we present a taxonomy of moderator roles. Results indicate a diverse but disconnected field, with limited use of conceptual frameworks for moderation; nearly half of the publications did not cite a conceptual framework. We discuss the implications of our findings and future research options.

Authors

• Michael Ahlf, University of Houston

• Sara G. McNeil, University of Houston