Online College Students’ Help-Seeking in a Social Media Environment (Poster 28)

• In Event: Friday Poster Session 7:45 am
  In Poster Session: Instructional Technology SIG Posters

Abstract

We investigated help-seeking behavior among online college students within a peer support social media community. A comparison was made between students who voluntarily engaged in the community and those who did not. For those who engaged in the community, we explored the relationship between their engagement in help-seeking activities and their tendencies to seek help, perceptions of help sources, class climate perception, and academic performance. The findings indicated that the engagement of social media did not influence students' help-seeking tendencies, perceived class climate, or grades. However, among those engaging in the social media community, the class climate significantly influenced their help-seeking behavior. No significant correlation was observed between help-seeking engagement on social media and academic performance in the course.

Authors

• Victor Law, University of New Mexico

• Kun Huang, University of Kentucky

• Anita Lee-Post, University of Kentucky