How Researchers Evaluate Usability in Learning Technology: A Systematic Review Study

• In Event: Design Research Methods

Abstract

Theorists of learning experience design (LXD) suggest a broader and more holistic view to design. In addition to cognitive and affective perspective, LXD also espouses perspectives of human-computer interaction. However, there is very little consensus about the instruments and studies to employ as individuals assess how learners interact with technology. This systematic review explored usability studies in learning technology over the last decade in terms of the instruments (RQ1), domains (RQ2), and number of users (RQ3). Findings suggest that many usability studies rely on self-created instruments, which leads to questions about reliability and validity. Moreover, additional research suggests usability studies are largely focused within the medical and STEM domain. Implications for theory and practice are discussed.

Authors

• Andrew Tawfik, University of Memphis

• Linda Payne, University of Memphis

• Heather Smith, University of Memphis

• Andrew Olney, University of Memphis