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Crisis Communication for School-Family Partnerships: A Case Study

Thu, April 11, 10:50am to 12:20pm, Pennsylvania Convention Center, Floor: Level 200, Exhibit Hall B

iPresentation URL: https://aera24-aera.ipostersessions.com/Default.aspx?s=B4-66-2C-25-E8-D8-11-32-F6-5D-9A-E7-E9-AA-F0-C5

Abstract

The COVID-19 pandemic significantly impacted K-12 public school operations and made school district crisis management and communication relevant to families of school-aged children across the nation. This case study explored building-level and district-level school administrators’ perspectives of school-family communication with elementary families in one Pennsylvania school district during the COVID-19 pandemic. From the data, two major themes emerged: the need to be responsive to evolving situations and families’ communication needs, and the importance of supporting trusting relationships with families. These findings can help inform school-family partnerships, general school-home communication practices, and school safety planning.

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