Umbrella Review and Bibliometric Analysis on Chatbot Application in Education

• In Event: Sunday Roundtable 9:45 am
  In Roundtable Session: Looking Back to Move Forward: Reviews on Advanced Technologies for Learning (Table 5)

Abstract

Given the potential for significant changes brought about by chatbots, it is necessary to clarify the mechanisms, relevant research, practical applications, and future development of chatbots in education, while making adequate preparations for their limitations and challenges. However, there are currently few studies that systematically review the application of chatbots in education from a macro perspective. This research attempts to combine bibliometric analysis and umbrella review methods to jointly analyze the current research status of educational chatbots. Bibliometric analysis is to systematically review the previous 1126 studies, in order to identify current hot topics, trends, and networks in this field. The umbrella review is to systematically organize past systematic literature reviews, meta-analyses, and reviews, with some questions being highlighted.

Author

• Xiping Jiang, University of Texas at Austin