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Of Failures and Moving Objects: A Study of an Interorganizational Improvement Project in Teacher Education

Sat, April 26, 8:00 to 9:30am MDT (8:00 to 9:30am MDT), The Colorado Convention Center, Floor: Ballroom Level, Four Seasons Ballroom 4

Abstract

Drawing upon a framework rooted in cultural historical activity theory (CHAT) that understands organizational change as a form of collective learning, this qualitative case study explores interorganizational work of three organizations involved in a project to create as shared data dashboard to be used as a tool for program improvement: a university in the Southern United States, a technical assistance organization dedicated to TEP transformation, and a technology consulting firm tasked with creating the dashboard; however, at the end of the three-year development process, there was still no workable dashboard. Findings from this study reveal a complex interplay of factors shaping organizational learning, including technical challenges, interorganizational misalignments, and evolving perceptions of the project's objectives.

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