Developing a survey to measure university instructors’ attitudes toward student feedback

• In Event: Developing and Validating Tools for Student Learning and Experience

Abstract

Understanding instructors’ attitudes toward student feedback is important as it influences how feedback is interpreted and used to improve teaching. Existing instruments on examining instructors’ attitudes toward student feedback are often opinion-based and lack theoretical and psychometric rigor. This study addresses this gap by developing and validating a theory-driven instrument grounded in Eagly and Chaiken’s (1993) ABC model of attitudes. Participants were 305 university instructors form a Singapore university. Through exploratory and confirmatory factor analyses, we developed an 11-item scale capturing three dimensions of attitude: behaviors, cognitive (beliefs about the validity), and cognitive (beliefs about usefulness). Psychometric analyses demonstrated acceptable reliability, as well as convergent and discriminant validity.

Authors

• Merry Chailis, Singapore University of Social Sciences

• Feng Lin, Singapore University of Social Sciences