From CQ to Practice: A Quantitative Ethnography of Team Discourse

• In Event: AERA Research in Progress Roundtable Session Three
  In Invited Roundtable: Research-in-Progress RT063 (Friday)

Abstract

This research-in-progress tests how Cultural Intelligence (CQ) translates into day-to-day team practices using real team discourse. Building on my published model, I will analyze how the four CQ dimensions (metacognitive, cognitive, motivational, behavioral) co-occur with adaptive communication, conflict/trust, and inclusive decision routines—and how these patterns strengthen over time, especially in virtual/hybrid teams. Using Quantitative Ethnography (QE) and Epistemic Network Analysis (ENA), I will map links between what people say/do and the outcomes they report (trust, inclusion, collective CQ). The goal is a mechanism-level account that yields practical, observable norms for multicultural collaboration.

Author

• Jonathan Freking, Pepperdine University